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Zycoo Call Center IP PBX

Features:

Call Center Features:
  • Window Pop-up
  • Voicemail
  • Call Queue
  • Custom Worksheet
  • Agent SIP login
  • WebRTC Agent login
  • ACD
  • SmartDID
  • Click-To-Dial
  • Conference Call
  • Auto Dial
  • Satisfaction survey
  • Statistic reports
  •  Customize CRM
  •  IVR
  • Recording Playback
  • Remote Agent login
PBX Features:
  • Caller ID
  • Video Call
  • Paging and Intercom
  • Smart DID
  • DISA
  • Multi-language
  • Voicemail to Email
  • IVR
  • Call Recording
  • Three-way Conference
  • Conference Call
  • Phone Provisioning
  • Blacklist
  •  BLF
  • Feature Codes
  • DDNS
  • DID
  • PIN Code Access
  • SIP Trunks
  • Forward/Park/Route/Transfer/Hold/Waiting
Codecs & Protocol:
  • Audio Codecs: G.722, G.711 (a-law，u-law), G.729，G.726，GSM，Speex
  • Video Codecs: H.261, H.263, H.263+, H.264
  • Protocols: SIP (RFC3261), IAX2
  • DTMF：RFC2833，SIP INFO，In-band
System Capacity:
  • 60 x SIP Extensions
  • Storage: 16GB On board EMMC +500GB Surveillance Hard Drive
  • 4GB DDR3L
  • External USB Storage (Max 1TB, Portable HDD requires using own PSU)
  • 30 Agents (WebRTC or SIP)
Network:
  • IPV4 & IPV6
  • DHCP Server
  • Firewall
  • UDP/TCP/TLS
  • VLAN
  • IP Assignment(Static/DHCP/PPPoE)
  • VPN Client (L2TP / PPTP / Open VPN / N2N)

Technical Specification

Hardware Specification:
  • Intel Dual-core 2.41GHz CPU
  • 4GB DDR3L
  • 16GB on board EMMC
  • 2 x 1000Mbps Ethernet Ports
  • USB 3.0 + USB 2.0 (Extended Storage)
  • HDMI (High-definition Multimedia Interface)
  • 2 x Modules Slots
  • 500GB HDD
  • Power: AC 100~240v, 50/60A, 1.5A max
Environment:
  • Working Temperature: 0 °C ~ 40 °C
  • Storage Temperature： -20 °C ~ 55 °C
  • Humidity: 5 ~ 95% Non-condensing