Description
Features:
- Call Center Features:
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- Window Pop-up
- Voicemail
- Call Queue
- Custom Worksheet
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- Agent SIP login
- WebRTC Agent login
- ACD
- SmartDID
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- Click-To-Dial
- Conference Call
- Auto Dial
- Satisfaction survey
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- Statistic reports
- Customize CRM
- IVR
- Recording Playback
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- Remote Agent login
- PBX Features:
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- Caller ID
- Video Call
- Paging and Intercom
- Smart DID
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- DISA
- Multi-language
- Voicemail to Email
- IVR
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- Call Recording
- Three-way Conference
- Conference Call
- Phone Provisioning
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- Blacklist
- BLF
- Feature Codes
- DDNS
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- DID
- PIN Code Access
- SIP Trunks
- Forward/Park/Route/Transfer/Hold/Waiting
- Codecs & Protocol:
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- Audio Codecs: G.722, G.711 (a-law，u-law), G.729，G.726，GSM，Speex
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- Video Codecs: H.261, H.263, H.263+, H.264
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- Protocols: SIP (RFC3261), IAX2
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- DTMF：RFC2833，SIP INFO，In-band
- System Capacity:
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- 60 x SIP Extensions
- Storage: 16GB On board EMMC +500GB Surveillance Hard Drive
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- 4GB DDR3L
- External USB Storage (Max 1TB, Portable HDD requires using own PSU)
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- 30 Agents (WebRTC or SIP)
- Network:
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- IPV4 & IPV6
- DHCP Server
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- Firewall
- UDP/TCP/TLS
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- VLAN
- IP Assignment(Static/DHCP/PPPoE)
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- VPN Client (L2TP / PPTP / Open VPN / N2N)
Technical Specification
- Hardware Specification:
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- Intel Dual-core 2.41GHz CPU
- 4GB DDR3L
- 16GB on board EMMC
-
- 2 x 1000Mbps Ethernet Ports
- USB 3.0 + USB 2.0 (Extended Storage)
- HDMI (High-definition Multimedia Interface)
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- 2 x Modules Slots
- 500GB HDD
- Power: AC 100~240v, 50/60A, 1.5A max
- Environment:
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- Working Temperature: 0 °C ~ 40 °C
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- Storage Temperature： -20 °C ~ 55 °C
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- Humidity: 5 ~ 95% Non-condensing
