Products

Features:

• Cost-saving
• Easy to Install and Manage
• IP PBX Extensions: 40
• Simultaneous Calls: 10
• Security
• WebRTC
• Built-in CRM
• Call Popup
• IVR (Multi-layer IVRs)
• Satisfaction Survey

Specifications

• RAM: 1GB DDR3
• Storage: 16GB SD Card
• USB (External Storage): USB2.0 (Max. 1TB mobile HDD with external power supply)
• Ethernet: 2×10/100Mbps
• Power: Input: AC 100~240V; Output: DC 12V 1A
• Call Center Agents: 20 (WebRTC or SIP extensions)
• IP PBX Extensions: 40
• Simultaneous Calls: 10
• Telephony Interfaces: 4FXO

Call Center Features:

• Call Popup
• Call Queues
• Callback Reminder
• Remote Agents
• SIP Agents
• Web RTC Agents
• ACD Call Monitoring
• Click-to-call
• Auto Dial Satisfaction
• Survey Call Statistics
• Built-in CRM Questionnaire
• Call Barging
• Whisper Coaching
• IVR Voicemail

IP PBX Features:

• Caller ID
• Video Calls
• Paging & Intercom
• Voicemail; DID
• Voicemail to Email
• IVR; PIN Set
• Call Recording
• 3-way Calling
• Conference Call
• Phone Provisioning
• SIP Trunking
• Blacklist
• BLF
• Feature Codes
• Call Transfer
• Call Parking
• Call Forward
• Call Hold
• Call Waiting
• Ring Groups
• Call Pickup
• MOH

Network Protocols: IPv4, IPv6

Network Mode: Static IP, DHCP, PPPoE

VPN (Server/Client): L2TP, PPTP, OpenVPN

Transport protocols: UDP, TCP, TLS

Security: Firewall, IP Blacklist, Auto Defense

Audio Codecs: G.711 (a, u), G.729, G.722, G.726, GSM, Speex

Video Codecs: H.264, H.263+, H.263, H.261

Signaling: SIP (RFC3261), IAX2

DTMF Mode: RFC2833, SIPINFO, In-band

Operating: 0℃~40℃

Storage: -20℃~55℃

Humidity: 5~95% no condensation